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Quality Practice |
Spectrum is committed to the following policy, in the domain of computer software development, enhancement, maintenance and support:
- Client must be satisfied with product and service.
- Project shall always be completed within budget with all requirements.
- Quality Environment will be tracked for improvement every quarter.
Implementation of CMMI Level 3 has opened up a repository of innovation in processes, techniques and technologies and enables it to be spread uniformly through the organization, resulting in measurable delivery excellence for customer. The Quality Policy is deployed by way of an integrated Quality Management System (QMS). Process performance is tracked across the QMS using the following indicators:
- Productive
- Review Effectiveness
- Schedule Slippage
- Effort Overrun
- Test coverage and Defect Density
Quality covers all our processes, interfaces and outputs, in management, core and support process. Spectrum's Quality Management System (QMS) consists of the following tools to ensure overall business objective is achieved:
Process Documentation tool
- Centralized repository for process documentation
- Supports multiple life-cycle models
- Employee participation through a PCR board
Process Consulting tool
- Audits and assessments
- Project Management
Customer tool
- Web based Project monitoring tool
- Project dashboard for up-to-date information
- Built-in workflow and collaborative features
Management tool
- Project kick-off reviews
- Project status reviews
- Post-mortem reviews
- Quarterly management reviews
Training tool
- Mandatory quality courses identified
- Competency building & deployment
What Our Quality Practices means for our Clients
Improved customer satisfaction through
- Defect Prevention
- Reduced costs
- Reduced schedule overruns
Improved Control over project for Clients through
- Measurement centric approach to project management
- Best Practices identification and deployment
- Competency building and deployment
